Strategy statement for bank Lloyds Essay Example | Topics and Well Written Essays - 500 words - 2

Strategy statement for bank Lloyds - Essay Example Customers and shareholders are key stakeholders to a business organization, since they do not only determine the direction that an organization takes in running its operations, but also the nature of the business and the core market that the organization serves. A business organization ventures into a given business and formulates the purpose and objectives for why it is in existence based on the customers and shareholder’s needs. The best interest of a customer is the responsiveness of a business to the customer needs (Wonglimpiyarat, 2005:27). The best interest of the shareholder is the increasing returns on the investment, as well as the sustainability of the increment of this returns over the long-run. Prioritizing the needs of the customers through making the Lloyds Bank simple for the customers to do business with is a positive step towards the bank realizing its prime objective. The combination of the interest of the customers and the shareholder under one vision is clearly the best way to success. It is the investors/shareholders who funds a business organization towards exploiting the available opportunities (Great Britain, 2009:87). On the other hand, it is the customers who helps a business organization to generate revenues that can cover for its operations and still create value for the shareholders of the business. In this respect, Lloyds Bank has applied the shareholders resources towards developing the relevant skills, people and resources necessary for responding effectively to the customer needs. On the other hand, the effective response to the customer needs has enabled Lloyds Bank to curve a satisfactory market share within the UK banking industry, and thus enabled the bank to remain well funded and even attain a leading position in the industry (Lloyds Bank Group, 2014:n.p.). Therefore, this customer-shareholder combination has worked in the be st interest of the Lloyds Bank. Towards 2017,

Organization Development and Change Essay Example | Topics and Well Written Essays - 500 words

Organization Development and Change - Essay Example There is a marketing office which is tasked to employ marketing techniques to get people to enroll in a class or classes. Courses offered varied from Basic English to special-type classes like IELTS or TOEIC. Teaching positions are open to anyone who can speak English fluently, has stable Internet connection and can work within the offered class hours. Weekly, teachers would plot their own schedules; that is, select the times they can be online and provide classes. I did not work for the company for a long time because the teaching hours took its toll on me. Although I only worked whenever a student would book a lesson with me, the knowledge that someone was waiting for me at a set time became a source of stress because when something came up at school or at home, I would worry about my online class. Also, there were instances when I would adjust my other tasks around my online class but then the class would be cancelled at the last minute. This left me disappointed since if I had known earlier about having no class, I could have scheduled other tasks during those hours. Overall, the experience was a good one though as, through my students I learned tidbits about the culture and life in Korea and China. I can say the company has a few problems. Based on the Weisbord Six-Box Model, (Weisbord, M., 1976), my previous employer’s problems had to do with Structure, Leadership and Rewards. As per Structure, there were really just one or two persons who interacted with the online teachers and these were not the ones with authority to make decisions. So, whenever I had problems with, for example, students or schedules the resolution would take a while and then it was only temporary because when the same thing happens again, there would be a different solution. The next problem would be in Rewards. There was really no such thing as rewards in the organization, I believe. Teachers were only given their compensation. There was no bonus